Issue accessing team

Discussions for the Paul Waner League.

Moderator: WillyD

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Zombies
Posts: 39
Joined: Sat Sep 30, 2017 11:43 am

Issue accessing team

Post by Zombies »

I haven't been able to access my team due to a PayPal issue that doesn't exist...I checked my subscription which PayPal says is fine, sent a support ticket out a week ago with no response...I missed the draft and for "support" to not respond for a week is unacceptable...
MassCarnage
Posts: 95
Joined: Wed Oct 04, 2017 10:50 am
Location: Boston

Re: Issue accessing team

Post by MassCarnage »

I had the same issue w/Paypal going into the morning of the draft and then it worked yesterday about 2 hours before the draft started. I had already ranked the draft ahead of the issue starting, but that was not a comfortable feeling until I could access the draft page.
Zombies
Posts: 39
Joined: Sat Sep 30, 2017 11:43 am

Re: Issue accessing team

Post by Zombies »

Still no response...Is a support ticket even still a thing?
WillyD
Posts: 5125
Joined: Sat Sep 30, 2017 12:29 pm
Location: New England

Re: Issue accessing team

Post by WillyD »

Zombies wrote: Thu Aug 08, 2019 1:36 am Still no response...Is a support ticket even still a thing?
Make sure any support ticket is marked urgent. Admin will never respond to one that isn't.
Zombies
Posts: 39
Joined: Sat Sep 30, 2017 11:43 am

Re: Issue accessing team

Post by Zombies »

Thanks for the heads up...That is utterly ridiculous though...
fredbirds
Posts: 363
Joined: Sat Sep 30, 2017 9:27 am

Re: Issue accessing team

Post by fredbirds »

Have we heard anything? Zombies haven't accessed his team since July 22. They need to fix this for him
Zombies
Posts: 39
Joined: Sat Sep 30, 2017 11:43 am

Re: Issue accessing team

Post by Zombies »

They finally fixed it...To be honest this has soured me...I missed nearly a month of the league due to a complete lack of communication by admin...
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