April 3rd Outage

historymann49
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Re: April 3rd Outage

Post by historymann49 »

The JWL finished the LCSs, and the Dynasty Leagues finally played Game 3 for the day!
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Re: April 3rd Outage

Post by Admin »

WillyD wrote: Thu Apr 04, 2019 11:32 pm We're into the LCS in the Vin Scully League, and the Awards/All-star Apps have not been given on the player cards yet.
This could just be my lack of sleep but the almanac table (where these are stored) gets filled out in the offseason. Are you used to seeing these before the postseason? (This is Tyson's code, not mine, so I admit I don't know it as well as I should, but I can't find any instance in the code of the All Star almanac getting filled out prior to the offseason.)

I apologize that timeframes and information aren't always correct; I give the best information I have at the time, but I am not always correct. If I say Dynasty leagues are caught up, it's because I ran the code to do it and a spot check seemed to indicate that it ran. But in a situation like this, I could be wrong.

Many individual tickets are not being responded to; if I have 15 tickets reporting "Dynasty leagues are behind", I post it on the front page rather than respond to every ticket if I am cleaning something up.

So here is what happened:

A while back, while starting on adding new code in the baseball sim, I noticed a potential situation that could cause a cascade of failures. Although the situation was rare, I started working on updates to the code to avoid this situation.

Unfortunately, it actually happened before all the changes could be completed.

The game is run off a database containing hundreds of tables. When a game runs, data in several tables is updated at once. If any of those updates fails, none of the updates are supposed to be committed to the database.

However, the system requires the tables to be set up in a certain way, and I discovered that a few key tables were not properly supporting this mechanism. One of those was the play by play table which is accessed in every game. That table corrupted an index sometime Thursday afternoon. If all went as planned, games should have stopped running, I'd run a repair on the table and we're back in 5 minutes. Instead, the game kept running, and data got out of sync for the games that were running in that period.

There is no easy way to tell which data is out of sync. Some of it shows a pattern, like playoff games having a phantom AL game, which depending on the game number either had the players play against their own team or a phantom score that likely came from a different league with no play by play, or Dynasty games being off. There will be minor things that I may not be able to fix, such as news items that were created in that couple hour period may not be attached to the right player.

Big sites have redundant servers to take over in case of a failure; unfortunately, we don't have that luxury. As noted, I've been working to get things back to normal as much as possible without much sleep. Once the repair work is done, I'll figure out what I need to do to make it right. Leagues in the regular season got off easy; their worst case is one or two games may not show the play by play. Leagues involved in the playoffs got it worse; pitchers may have not pitched in the correct games, and the first couple of leagues I fixed before I realized what really happened may have been fixed imperfectly.

I expect the offseason to get these leagues back to normal. If you are still seeing issues that I have reported as fixed, please create tickets for them because clearly I did not get it fixed completely or correctly.

We strive to bring you the best game experience we can. I think most of the time, we do. We do it because we love the game. But Tyson has had to turn his attention in other directions and I've been dealing with a failing heart and marriage. I still think we give you a better game than the big corporate game sites, which try to milk you dry through micro-transactions. You have direct access to the game developers, who you can page 24 hours a day with an emergency. But we are still a mostly one-man shop. So please, try to be patient as we work through these issues. Report things you find, especially if I claim I have already fixed them. The site has been through worse; I expect it all to pass soon, and after a season passes the effects will likely go unnoticed as affected games age out of the system.

I think I have the worst of it fixed. But I could be wrong. I'm going to go through a few more tickets and then crash, probably for most of Saturday.

Most of all, thank you for choosing to play here over the last 18 years. It's really a privilege to bring the game to you.

Chris
To help us serve you better, please use the support system for all questions or problems. PMs should NEVER be used. The Support system is always read before PMs.
WillyD
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Re: April 3rd Outage

Post by WillyD »

[quote=Admin post_id=45239 time=1554535774 user_id=2]
[quote=WillyD post_id=45147 time=1554435141 user_id=239]
We're into the LCS in the Vin Scully League, and the Awards/All-star Apps have not been given on the player cards yet.
[/quote]

This could just be my lack of sleep but the almanac table (where these are stored) gets filled out in the offseason. Are you used to seeing these before the postseason? (This is Tyson's code, not mine, so I admit I don't know it as well as I should, but I can't find any instance in the code of the All Star almanac getting filled out prior to the offseason.)


Chris
[/quote]

Hi Chris,

Yeah, the awards have always been given out on the player cards just prior to the first playoff game being started. At least as long as I've been playing SimD since 2008. I think you're thinking of the league leaders code (with the bold face numbers on the player cards) that gets updated after the off-season runs.


Bill
WillyD
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Location: New England

Re: April 3rd Outage

Post by WillyD »

[quote=Admin post_id=45239 time=1554535774 user_id=2]
We strive to bring you the best game experience we can. I think most of the time, we do. We do it because we love the game. But Tyson has had to turn his attention in other directions and I've been dealing with a failing heart and marriage. I still think we give you a better game than the big corporate game sites, which try to milk you dry through micro-transactions. You have direct access to the game developers, who you can page 24 hours a day with an emergency. But we are still a mostly one-man shop. So please, try to be patient as we work through these issues. Report things you find, especially if I claim I have already fixed them. The site has been through worse; I expect it all to pass soon, and after a season passes the effects will likely go unnoticed as affected games age out of the system.

Most of all, thank you for choosing to play here over the last 18 years. It's really a privilege to bring the game to you.

Chris
[/quote]

Chris, let me say that I'm so sorry for what you're going thru. Health issues is one thing, and tough enough by itself, but to combine that with a failing marriage, well, that's more than anyone should have to take. Unfortunately both issues are on the rise in our society. I think I can safely say that all of the long time SimD owners are hoping that you get thru this, and become healthier and happier in the near future! We all appreciate the additions to the game you've made over the years. If not for those, who knows where this game would be? Logos, Stadiums, Player cards/pictures, 24 team leagues, league mergers, and so many more updates/enhancements that yore responsible for have made this game even better! There are many of us that love this game, and sometimes get frustrated by the lack of improvements. A lot of that is because of the enormous potential we see in this game, that unfortunately goes unfulfilled due to lack of manpower and investment.

If I may make one suggestion, is there a way you could endorse certain SimD leagues as Advanced Leagues? These leagues would allow owners that have proven they can win and maintain a certain level of success in other leagues. I think these leagues would be preferred by many veteran SimD owners who really crave active leagues that don't contain owners that keep making the same mistakes over and over again, or have that handful of owners that keep jumping from league to league never attaining much success if any. A league where any owner can win a championship, and owners stick around for decades worth of sim seasons, or more! A league with top competition top to bottom. Those leagues are pretty rare right now. I belong to one or two leagues, that I think are very close to being that type of league. I'd like to see those league's competitiveness preserved, and the number of leagues like that increased.

Im my opinion, there would be a real benefit to the site, as you would retain and possibly grow the number of teams that veteran owners have. You could very likely charge more money for these leagues too.
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